Learning Management System Administrator

Job
Overview

  1. Industrial, Manufacturing, Rail, Infrastructure and Construction, IT and Telecoms, Civil Structural and Architectural
  2. HSE, Contracts and Procurement, Construction Management and Commissioning, Civil, Structural and Architectural, Engineering and Project Management, Finance, HR and Administration, Process and Technology
  3. Permanent
  4. South Carolina
152092
Negotiable

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Position Description

The overall duties of an LMS Administrator Include:
  • Serve as the subject matter expert for the Brainier learning management system.
  • Create and maintain LMS user profiles, roles, groups, assignments, objects, system notifications, and reports.
  • Upload, deploy, and maintain all objects and content hosted in the LMS.
  • Maintain current workflows and implement/modify systems to increase functionality.
  • Primary point of contact for LMS user support and troubleshooting LMS technical issues.
  • Serve as point of escalation for support issues, which may include interaction with LMS vendor and other internal departments.
  • Collaborate with L&D Manager to create and maintain instructional materials for learners and instructors.
  • Stay up to date on LMS changes, new features, or system upgrades and communicate to the L&D team and internal stakeholders as they occur.
  • Configure LMS system settings.
  • Assist with the management and maintenance of applications integrated with the LMS.
  • Identify and communicate opportunities for process and quality improvements.
  • Provide feedback on usage, defects, and suggested enhancements.
  • Maintain digital libraries of training records, e-learning content, policies, and procedures to ensure compliance with established criteria.
  • Maintain distribution lists, reports, and training metrics.
  • Update and distribute standard communications to various internal audiences.
  • Test software and e-learning content as needed.
  • Provide support for special projects or in-person training events as needed.
  • Assume personal responsibility for projects as assigned and follow-through to completion.
  • Must adhere to all OSHA safety rules and regulations.

How do we take care of you?
  • Medical, Rx, Dental, Vision Insurance, Telehealth, and Health Savings Account available on your first day of employment
  • Wellness Program to support employee health
  • 401K with company match
  • Paid Vacation
  • 7 paid holidays
  • Safety Shoe voucher - $150
  • Continuing Education Program

Position Requirements
Characteristics:
  • Strong attention to detail
  • Self-motivated with an ability to work independently or on a team
  • Highly dependable with a strong work ethic
  • Excellent analytical and problem-solving skills
  • Able to identify the needs of others and provide positive customer service
  • Strong personal organization and time-management skills
  • Positive outlook and eager to learn
  • Ask for help proactively
  • Able to collaborate effectively with a variety of groups
  • Able to manage multiple priorities
  • Able to use discretion and maintain confidentiality of company and associate information
  • Clear and effective written and verbal communication skills
  • Able to adapt to changes in work schedules, tasks, or processes
  • Values and demonstrates safe working behaviors
  • Ability to learn and master new software applications quickly and thoroughly


Education and Technology:

Required: 
  • Bachelor's degree in information technology, education, or a related field (or equivalent work experience)
  • Experience using and managing Learning Management Systems
  • Strong knowledge of Microsoft Office Suite such as Excel, Word, PowerPoint

Preferred:
  • Experience with project management and managing multiple, simultaneous tasks
  • Experience with Microsoft 365, Teams
  • Familiarity with course design and development

Position Description

The overall duties of an LMS Administrator Include:
  • Serve as the subject matter expert for the Brainier learning management system.
  • Create and maintain LMS user profiles, roles, groups, assignments, objects, system notifications, and reports.
  • Upload, deploy, and maintain all objects and content hosted in the LMS.
  • Maintain current workflows and implement/modify systems to increase functionality.
  • Primary point of contact for LMS user support and troubleshooting LMS technical issues.
  • Serve as point of escalation for support issues, which may include interaction with LMS vendor and other internal departments.
  • Collaborate with L&D Manager to create and maintain instructional materials for learners and instructors.
  • Stay up to date on LMS changes, new features, or system upgrades and communicate to the L&D team and internal stakeholders as they occur.
  • Configure LMS system settings.
  • Assist with the management and maintenance of applications integrated with the LMS.
  • Identify and communicate opportunities for process and quality improvements.
  • Provide feedback on usage, defects, and suggested enhancements.
  • Maintain digital libraries of training records, e-learning content, policies, and procedures to ensure compliance with established criteria.
  • Maintain distribution lists, reports, and training metrics.
  • Update and distribute standard communications to various internal audiences.
  • Test software and e-learning content as needed.
  • Provide support for special projects or in-person training events as needed.
  • Assume personal responsibility for projects as assigned and follow-through to completion.
  • Must adhere to all OSHA safety rules and regulations.

How do we take care of you?
  • Medical, Rx, Dental, Vision Insurance, Telehealth, and Health Savings Account available on your first day of employment
  • Wellness Program to support employee health
  • 401K with company match
  • Paid Vacation
  • 7 paid holidays
  • Safety Shoe voucher - $150
  • Continuing Education Program

Position Requirements
Characteristics:
  • Strong attention to detail
  • Self-motivated with an ability to work independently or on a team
  • Highly dependable with a strong work ethic
  • Excellent analytical and problem-solving skills
  • Able to identify the needs of others and provide positive customer service
  • Strong personal organization and time-management skills
  • Positive outlook and eager to learn
  • Ask for help proactively
  • Able to collaborate effectively with a variety of groups
  • Able to manage multiple priorities
  • Able to use discretion and maintain confidentiality of company and associate information
  • Clear and effective written and verbal communication skills
  • Able to adapt to changes in work schedules, tasks, or processes
  • Values and demonstrates safe working behaviors
  • Ability to learn and master new software applications quickly and thoroughly


Education and Technology:

Required: 
  • Bachelor's degree in information technology, education, or a related field (or equivalent work experience)
  • Experience using and managing Learning Management Systems
  • Strong knowledge of Microsoft Office Suite such as Excel, Word, PowerPoint

Preferred:
  • Experience with project management and managing multiple, simultaneous tasks
  • Experience with Microsoft 365, Teams
  • Familiarity with course design and development

We are an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.

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