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Summary: Compiles and maintains billing clerk records by performing the following duties. Essential Duties and Responsibilities: • Receives and processes various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures. • Enters various operational/customer data in software systems and applications, works to identify missing or potential operational or service concerns, and communicates with appropriate groups as necessary to resolve. • Utilizes databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex. • Addresses various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forwards complex or escalated customer needs as appropriate. • Tracks orders and shipments and assists with tracing as needed; usually more standard, regional or domestic operations. • Assists with running and summarizing operational reports and details; presents information to co-workers or supervisors are needed. • Separate invoices into billing regions. • Prepare, verify, and process invoices. • Enter daily information from tickets to expedite month-end close procedures. • Enter data on invoices; ensure proper coding on documents. • Investigate and resolve any irregularities or inquiries. • Communicate with field personnel in matters regarding billing or customer accounts. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Pay: $15.00 - $18.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Disability insurance • Flexible schedule • Flexible spending account • Health insurance • Life insurance • Paid time off • Retirement plan • Vision insurance Schedule: • 8 hour shift • Monday to Friday Work Location: • One location
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.
