Support Specialist 1096424

Job
Overview

  1. Industrial, Manufacturing, IT and Telecoms, Craft
  2. Finance, HR and Administration, Management and Sales, Craft/Trade
  3. Contract
1096424
$18

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Support Specialist

We are currently recruiting Support Specialists (full or part-time) to join our Client's industry leading service team. Our client is a market leader in the digital print industry. Customer satisfaction is critical to the success of our business. As a result, the candidate should have excellent communication skills enabling them to build strong working relationships with customers and fellow team members alike.

Role and Responsibilities

Our client has a fast paced, innovative, entrepreneurial and rewarding working environment. The successful candidate should have a passion for delivering excellent customer service as well as a positive can-do attitude, great organizational skills and display attention to detail.

Based in our Charleston office the successful candidate will join a small but dedicated team.

Key Responsibilities:

Respond to all customer service requests in a professional and courteous manner.
Document and detail customer concern and resolve to the customer satisfaction.
Provide accurate, valid and complete information utilizing available resources.
Maintaining open communication channels
Essential Skills

Demonstrate outstanding customer success skills.
Positive attitude and creative approach.
People Minded – Must show dignity and respect to all people.
Teamwork – Must build trusting relationships.
Innovation – Must progress through a combination of creativity, common sense and vision.
Integrity – Must exemplify the highest degree of ethical behavior 
Excellent written and verbal communication skills.
Ability to adapt to changes in processes and procedures and learn the methods required to perform related duties.
Excellent interpersonal and listening skills.
Logical problem-solving skills.
Ability to manage a varied workload to achieve priorities and objectives.
Willingness to work flexibly and ability/commitment to work as part of a team and on your own initiative.
Advantageous Skills

Additional Language skills
There is opportunity for this seasonal role to grow into a permanent position.

Job Type:

Pay: $16.00 - $20.00 per hour

Schedule:

Monday to Friday
Location:

Mount Pleasant, SC 29466 (Required)
Work Location:


TRSCraftCSC@daxtra.com
#zr
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